Informal info

INFORMAL BAG
We make our bags locally and use as many locally existing materials as possible. We tend to make the bag simple yet practical to ease your life.
CONTACT
Weekend shop front
034 Chatuchak Market
(MRT Kamphaeng Phet Exit 2)
Open Sat-Sun | 10.00-18.00
GOOGLE MAP
PAYMENT
OpenPayment is a trusted digital payment platform that accepts Visa, Master Card, and WeChat Pay. Singapore customers can opt for PayNow (Promptpay International). Thai Promptpay or direct bank transfer is also available for domestic customers.
SHIPPING
We do Shipping worldwide
- Standard ePacket by Thailand Post | 7 -15 Days to arrive
- EMS World Service by Thailand Post | 3-5 Days to arrive
Shipping rate
Shipping rate depends on your destination and weight of the parcel. Rate will be calculated at the checkout.
When will my order ship?
As soon as your order is placed on weekdays, for stocks that are available, we'll manage to ship every Saturday. Any orders placed during weekends, we will ship them on the next Saturday.
RETURN & EXCHANGE
If you received a flaw bag or a wrong order
At Informal Bag, we want to ensure that each bag we deliver has been carefully quality-checked. In the rare case that a defect slips by us, we're more than happy to send you a replacement bag right away. Please send us a message with a picture of proof to Instagram: informalbag.store or email informal.bag, and we'll arrange to send you a new bag , free of charge.
In case of a change of mind
If the bag you purchased via any of our online channels, and you happen to change your mind in any case. We’re happy to exchange for you within 7 days with the unused condition, however, you will be responsible for the shipping cost of both ways.